NEW DELHI: Vistara airlines has stated that no cancellation fee would be charged if a ticket has been booked to or from Amritsar, Jammu, Srinagar or Leh for travel up to March 31.
“For customers booked to or from Amritsar, Jammu, Srinagar or Leh for travel up to March 31, 2019, we are offering free cancellation with full refund,” Vistara said in a Twitter post.
“For those who want to cancel their bookings to or from these cities for travel up to March 31, please email your request along with PNR details and phone contact… We will strive to respond to all such requests within four hours, between the hours of 7 am and 11 pm,” the airline said.
Vistara said it would be entertaining cancellation with full-refund requests only. “We will not be accepting any date change requests for these flights within the period specified.”
The airline said that it would provide free cancellation and full refund for travel up to March 31 for armed forces personnel who have bookings on any route.
The Vistara offer comes in view of the escalating tensions between India and Pakistan in the wake of the terror attack in Pulwama, Jammu and Kashmir, and the subsequent airstrikes by the Indian Air Force at the Jaish-e-Mohammed terror outfit’s training base at Balakot in Pakistan-occupied Kashmir.
Meanwhile, GoAir said on Twitter that it would reschedule or cancel the tickets for all armed forces personnel, who have been asked to resume their duties, at no extra charge across all sectors up to March 15.
IndiGo also tweeted that it would take zero-cancellation fee for all Indian soldiers who are on leave and have been asked to resume their duties. PTI
